Providing excellant customer service and support is one of the
key ingredients that separate us from our competition. In providing
this kind of level of service, we have received numerous letters
and emails thanking us for the great job we did.
Here is what they had to say about their laptop repair service:
"Finally a service company that indeed provides "true" customer service. They promptly fixed my laptop as promised. More importantly, they even called me first to find out if I wanted some additional repairs. Best part, they were objective, instead of the norm, pushy. I declined the additional expense because they indicated they had run the laptop for 2 solid days. Talk about the good old days. To my knowledge, nobody does that anymore."
"Justin - you guys are always wonderful! Very helpful and patient!
I recommend you to people all the time!"
Holly B. of Houston, TX
"I would have to say that the repair service was pretty much flawless. My niece was going to toss a $1700 laptop because she got it wet, but I was happy to find you guys. Spending $200 to ave this machine was money well spent.
The website gave me constant feedback on the status of the order and the shipping tracking info, which was great to have.
All in all, a wonderful value. I would certainly use you folks again and recommend the service to anyone else."
Edward A. of Grafton, MA
"Hi Justin The laptop works fine now. I liked the fact that you also repaired the cord (for free). I`ll definitly use the service again if a laptop fails."
"My experience with NotebookMechanix could not have been better.
Communication was excellent, parts ordering quick and they even tested the notebook for me to see if it could handle a higher speed chip (T2600 vs.
T2300). While I decided not to spend the money to upgrade chips at that time you can bet that when I am ready to upgrade I am going to send it to you. Due to the great communication, and responsiveness when I called in, I never had the concern I sometimes get sending items to be repaired over the internet. No one in town could have done the job better or quicker (and I live in a pretty big City- Miami) and I would recommend NotebookMechanix to anyone. My experience could not have been better"
Osmer B. of Miami, FL
"Thank-you so much for fixing our laptop. I was so pleased at the quick service of the return of the our hp that I was totally shocked when we received your email as to when it left Kansas!!!
If any people ask me where I could suggest as to where they can get their computer fixed. I will definitely recommend notebookmechanix.com!!!!!
Also, thank-you for the temporary plug end, so we could charge the laptop when we received it, and the light for us to be able to see in the dark(as my youngest son did say!)"
Terrance F. of Waukesha, WI
"Yes, you solved the laptop connector problem and I would not hesitate to use your services again."
John S. of Hudson, NH
"I am writing you today to tell you about the excellent service and repair that your company performed on my son`s laptop. I checked around locally for a repair and it was a joke, the big electronic stores. $350-$500. I started googling laptop repair and I came across your site. I checked to see if the deal was true $179 plus shipping? I read ,and I called. Tech answered the phone told me how to ship it and even diagnosed it. I shipped it and received it back quickly for the $179 repair!! You even e-mailed me every step. I thought that was great. Thanks again. I would not hesitate to recommend your company for laptop repair. "
Charlie R. of North Kingstown, RI
"Thanks for the prompt repair of my Sony laptop. You can quote me on this as well. I generally divide repair people into two categories: diagnosers and parts replacers. Replacers, the most common variety (especially at factory service locations) , just keep replacing parts without thought while diagnosers think first about the problem to make a cost-effective repair. You folks are definitely in the diagnosis category, fixing a connector problem on my laptop disk drive and getting in a new disk which I had supplied back into operation and, while at it, noted that the infamous DC power connector was going flaky and replaced that. You had my problem diagnosed the day that the laptop arrived at your location. With FedEx and DHL, repairs are just as fast with you as with local facilities. I have no problem recommending you for service. "
Dick of MIT, Cambridge, MA
"I can't tell you how satisfied I am with your service.I was a little leery about sending away my laptop in the mail to another city. But your service was very fast and inexpensive compared to repair shop in my city. I hope I never need you but if I do believe me I won't hesitate to use your services"
Mike S.
"I really do like the way you run your business and I think it provides excellent value for those of us who recognize value. Your technical "grasp" is really good and the personal touch you provide is very good. "
William B.
"My laptop is still working great after your repair work. I could not be happier with the service or the price. I am telling everyone I know where to find the best laptop repair service anywhere. Thanks for the great experience."
Mike W.
"Can't say enough good things about Notebookmechanics! Very professional service, very fast service and very friendly service. This company is world-class. I recommend them to everyone I know who has a notebook problem. I think it would be very hard to go wrong with them."
Kevin W.
"I sent in two laptops to get the DC power jacks replaced since they became loose after severe use. So far I have been very happy with NotebookMechanix's work and have had no problems. Their customer service is superb and turnaround time was faster than expected. "
D.C. of Woodbridge, VA
"I have been very happy with your service! I will recommend notebook mechanix to my family, friends and co-workers."
Eric M.
""My experience dealing with NotebookMechanix was top notch. They responded quickly to my requests for a price, performed the repairs within the time promised, and shipped the system back promptly. They even were able to complete the job for less cost than the original quote. The machine arrived back in perfect working order and looked good as new. I would highly recommend NotebookMechanix for any notebook repairs." "
R. Joseph
Do
you need a quote for an LCD screen or motherboard replacement?Please use our contact
form and include your laptop brand, model and
serial number and we will email you a repair quote, at no cost
or obligation to you.
Notebook
Mechanix
409 S. Pattie St.
Wichita, KS 67211
"I really do like the way you run your business and I think it provides excellent value for those of us who recognize value. Your technical "grasp" is really good and the personal touch you provide is very good. "
Site Description:
www.NotebookMechanix.com is a full service notebook and laptop repair service
center offering flat rate notebook and laptop repair including parts.
Our certified laptop and notebook repair technicians can repair all Toshiba,
IBM
/ Lenovo, Sony,
HP,
Compaq,
Panasonic & Dell
laptops and notebooks as well as most other brands. Some of the typical
laptop and notebook repairs we handle are: laptop keyboard repair and
replacement, laptop DC power jack replacement, laptop lcd and screen replacement.
So if you are looking for reliable notebook and laptop repair at the right
price, look no further than www.NotebookMechanix.com.
