Notebook Mechanix - Notebook & Laptop Repair Request Form : Step 1

$Laptop \ Notebook Repair Done Right at www.NotebookMechanix.com$

Get your laptop repair right the first time with www.NotebookMechanix.com

Repair Request Form	* indicates required field
To request your notebook repair, please fill out the form below. Once you have completed the repair request form you will be asked to pay for your order and given instructions on how to pack and ship us your notebook.

Choose Your Option

	7 Day Standard Turnaround $179.95		2 Day Express Turnaround $249.95

	DC Powerjack Special $99.95		Keyboard Special $99.95

	Labor Only Option $99.95

Your Contact Information

First Name: *
Last Name: *
Email Address: *
Home Phone #: *	format: (###) ###-####
Work Phone #:	format: (###) ###-####
Mobile Phone #:	format: (###) ###-####
Preferred Contact:

Notebook Information

Notebook Brand: *	If Other:
Notebook Model: *
Notebook Serial #:

Notebook Problem

Please provide a detailed description of the problem you are having. If possible, please include step by step instructions to replicate the problem. *

Shipping Address Information

Shipping Address: *
Shipping Address 2:
Shipping City : *
Shipping State: *
Shipping Zip: *

Terms & Conditions

NotebookMechanix.com strives to protect customer data. However, I understand that as the customer, I am solely responsible for my data, including backing up all data prior to sending my notebook to NotebookMechanix.com for repair. I understand that if I am unable to back up the data, I will notify NotebookMechanix.com. NotebookMechanix.com is not responsible for any software or data.

NotebookMechanix.com abides by privacy rules issued by the U.S. Department of Health and Human Services requiring the Health Insurance Portability and Accountability Act of 1996, HIPPA. 

New, used, or refurbished parts may be used in the repair of my notebook. All parts will have a 30 day limited warranty from NotebookMechanix.com.

I understand NotebookMechanix.com is not responsible for keeping or returning defective parts that are replaced as part of the repair, unless specifically requested by me prior to sending my notebook in for repair.

I understand some service related problems, including viruses, spyware, adware and other software issues may not be removable or repairable. In the event the computer's operating system may need to be reloaded, I will include the installation discs / recovery media that came with my computer. I understand NotebookMechanix.com is not responsible for the functionality of any software, including Microsoft Windows, and that NotebookMechanix.com's 100% satisfaction guarantee does not apply to software issues.

I understand NotebookMechanix.com is not responsible for any damage to my laptop that occurs during shipping to or from their location. I understand that I am responsible for properly packaging and insuring my notebook when shipping it to NotebookMechanix.com. NotebookMechanix.com will declare a value of up to $999.00 during return shipment and if I desire additional coverage, I am responsible for notifying NotebookMechanix.com and covering any additional expense.

I understand that any shipping/handling charges paid to NotebookMechanix.com are not refundable.

While most repairs fall under the “flat rate” service offered by NotebookMechanix.com, I understand that some repairs are not covered. Such repairs include, but are not limited to; multiple defective parts, motherboard replacement and LCD display replacement. In such cases, NotebookMechanix.com will notify me with a quotation of the additional repair costs.

If I decline the additional repair(s), NotebookMechanix.com will refund the service fee minus a $49.95 diagnostic fee, and will return my notebook using the return service option I selected and for which I prepaid.

I understand that some notebook computers may not be repairable due to extensive damage or parts being unavailable. If my notebook is found to be “unrepairable” by their service technicians, NotebookMechanix.com will refund the service fee, and will return my notebook using the return service option I selected and for which I prepaid.

I understand that in some cases the “2 Day Guaranteed Turnaround” repair service may take longer than two business days to complete. If this occurs, at the sole discretion of NotebookMechanix.com, my return shipping option may be upgraded at no charge, OR I may receive a refund of the difference between “2 Day” and “7 Day” service levels.

Terms and Conditions Last Updated On 03/13/2007.

I agree to the terms and conditions above. *

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Customer Testimonial:

"I would have to say that the repair service was pretty much flawless. My niece was going to toss a $1700 laptop because she got it wet, but I was happy to find you guys. Spending $200 to ave this machine was money well spent. The website gave me constant feedback on the status of the order and the shipping tracking info, which was great to have. All in all, a wonderful value. I would certainly use you folks again and recommend the service to anyone else."

Edward A. of Grafton, MA

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Site Description: www.NotebookMechanix.com is a full service notebook and laptop repair service center offering flat rate notebook and laptop repair including parts. Our certified laptop and notebook repair technicians can repair all Toshiba, IBM / Lenovo, Sony, HP, Compaq, Panasonic & Dell laptops and notebooks as well as most other brands. Some of the typical laptop and notebook repairs we handle are: laptop keyboard repair and replacement, laptop DC power jack replacement, laptop lcd and screen replacement. So if you are looking for reliable notebook and laptop repair at the right price, look no further than www.NotebookMechanix.com.